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He assured me it take only 20 minutes and I agreed. No support, October 9, 2009 By Stan Tomberg (Hendersonville, NC) - See all my reviews On 1/01/09 I called customer service (that is what they call it). I am not a not a novice and I went through all the steps - uninstalling the drive and reinstalling the drive, etc. I called back after I cooled down and got a tech who saw what was done, bur insisted to let him take over my PC. I wasted two hours and 40 minutes of being insulted and talked down to. I told the the tech that my external lightscribe drive was working fine so it had to be the drive.
Hr agreed and then after being on hold for 5 minutes he told me the system was down and I would have to call back on 11/2/09. I told the tech my internal lightscribe drive would not burn label's. An hour and 35 minutes later I told him just take of ordering the drive (it seems the first tech did not it. He had me duplicate all the steps I Had already done and after 1:05 he said he would send me a new drive it was under warranty got my credit card info and he put me on hold. After 10 minutes (1:15 total time) I hung up. Both techs had bad attitudes and treated me like a dummy.
Price can not overcome lack of service
Totally thrilled with the HP Pavillion M8400F. Speedy,quiet and a breeze to install. I previously owned a Dell, but this is a monster machine.Absolutely exceeded my expectations.
That little blue swirl is you only proof some of the programs are still running. Yes, it has Vista (that isn't a big thing to me)4. --this is another way of saying, the image is not sharp.it looks faded. Yes, this is probably the best 'bang per buck' computer you'll find--that's why I got it and that's why I gave it five stars.5. I'm a touch typiest and half the time I use this keyboard I can't tell if my thumbs are on the spacebar or on the keyboard casing below.NOW FOR VISTA1. The blue screen of death. This is something all you newbies need to remember--Vista does not 'always' tell you what to do, futher, a lot of the 'control' areas on the monitor (the places where you click on) are faded and hard to see.4. The reason for the update listed ".stops intermittent crashes and the blue screen." Now, twenty four hours later, I haven't seen that blue screen of death yet.
I had installed only one program. Well, that kind of problem is on Vista to. (If you don't have internet.don't ask me what you should do). more down loads.
I would think a program would not have been factory installed on a computer--unless it would run on that computer without any updates.or.wouldn't be installed on a computer that doesn't reconize it.3. This review is for the 'non' computer type people who are still window shoping and really don't understand the 'hype' behind the product discription and the reviews below it. DON'T install anything until you have. I'd like to know, 'what lame brain' designed a black keyboard with white letters and numbers. When you get this computer do only this--download, download,download, and. You don't know if its doing its job or not. (pastel colors are basically faded colors.most of them are several colors mixed together to make a third color).
When I plugged my computer in, and the monitor displayed something asking me about 'set up', I clicked the button. This suppose to tell me the program is running. What lame brain designed that keyboard with 'low profile' keys. Is it frozen. I moved the cursor around the screen until I noticed an area at the top left 'seemed' to lighten its color some. Yes, it does seem to run a lot smoother when compaired to a single core--no freezing up, shuttering, studdering, crashing, etc.3. That will take you about three days and nights.2. You are left there, staring at the screen, wondering--is this thing still running.
It doesn't take you to another page to watch it working, it doesn't tell you how much has been done.nope. The soft modem needed an update. You remember that 'box of 48' crayons.that's what you will see. Example: you remember on your last computer, when you defragged your system, you could actually 'see' it defraging the computer. The only indication I got was a little 'swirling' blue circle around the cursor.
I know why they do it.I just wish they would do something to change it. It's hard to see and read like that.3. Is it about to blow up. All in all, when compared with my Hp Media Center (single core) with one gigabyte of ram.this quad core is twice the computer. I clicked on it and was taken to the normal desktop display on the monitor.
I set there for half an hour--staring at the monitor--waiting for the computer to do something.anything.or tell me to do something.ANYTHING. BEFORE YOU DO ANYTHING ELSE.make an emergency backup/startup disk. It would have helped if they would give us a 'command key card' or some other 'basic' instruction sheet (not a manual type book) on how to find these things for the first week of operation. Yep, it's still with us. There are a number of programs on this computer Vista doesn't reconize.you have to get downloads off the internet to get them to run properly. Well.you can forget that. You know, after a life time of going to school, reading books, and writing some of those books--I can honestly say.I can read and write pretty easy simple because I always used white paper to write and read on, and black pencil and ink to write with or read.THEN, some idiot comes out with a keyboard that's black with white letters and numbers--instead of a white keyboard with black letters and numbers.
For the price, there really isn't much in the way of CONS.2. This entire review is basically pros and cons covering the first three days and nights. Do they actually think this is better. Yes, it will multitask (single core computers usually only do 'single' things at a time.this is a quad core--it can do 3 or 4 things at time time without slowing down)2. THATS IT. Vista seems packed with pastel colors.
So, get use to it.7. Maybe it's gone away.8. The harddrive flashed it's yellow light for a minute and then stopped. My single core always shuttered, single frame, freeze up and occasionally crashed back to desktop. Should I pray to GOD. Do this BEFORE you install or update anything.PROS:1. Now, you click 'defrag' and.that's it.
Did it. There is a lot of 'little' things I could list about these faded colors.but you get the idea--it's hard to see and read sometimes.six. It probably told you how much had been defragged, how much was left, maybe a visual repersentation of it actually doing the defragging. 'What you, a non computer person, is going to go through'. If you are using a single core computer--this quad core is the best 'next' basic upgrade for all computers.but like all new computer systems you've owned--it brings its own problems you will overcome in about one week.Everforward.bye. My second day of running this computer I saw it three times in twenty four hours. Another problem is the basic design of this program.
For us people in low light levels--wearing glasses--this is hard to see. Even the written words appear faded and hard to read.5. (Crashed back to desktop means the program I was running--stopped running).CONS:1. Finally, you remember on all your older computers, you would have to sign up for internet using one program, set your dial up on another program, attach your modem with still another program (and update its drivers). Nope. Example: You remember that 'box of 8' crayons you had in school.you won't be seeing those colors on Vista. Yesterday I think I found out what was causing it.
A lot of the problems caused in these computers is from us clicking on the wrong program or button to do something during the first week.All in all, I like this computer, and I will adapt to Vista--I did give them five stars.
If you ever have a hard disk problem, this will be your only means of recovery.In reference to a previous review, note that my m8400f *included* a DVI-VGA adapter in the box. will still be necessary before you get a clean bill of health.
The m8400f's 2.2GHz quad-core AMD Phenom CPU is the bomb. I purchased this HP desktop for my son to replace his 3yo home-built that bit the dust.
Vista already had SP1 applied, but the normal hokey pokey of Windows updates (on top of updates on top of updates on top of.). A pair of Seagate 360GB SATA's provide scads of storage space.
3GB of RAM is nice, and the nVidia GeForce 8500 GT graphics are great. Block out another hour or so to remove all the craplets and trial offers.I can't stress strongly enough to take advantage of the prompt to create recovery DVDs.
The integrated VGA port is disabled due to the addition of the nVidia GeForce 8500 GT adapter (HDMI, DVI, and S-Video outputs, but no VGA port).All-in-all, I would positively recommend HP's Pavilion m8400f.
Two 360 gig hard drives. Very fast. This is quite a step up from my previous systems. Fast is the word. No problem performing multiple tasks. Much better than average video card. All-in-all a great system that is fun to use. Highly recommended.GerryO
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